Terms of Service

RinVita — last updated 8 May 2026

For any questions about these Terms, please contact info@rinvita.co.uk.

AI Usage Disclaimer

RinVita uses artificial intelligence to extract and structure information from uploaded medical documents. This process is automated and may contain inaccuracies. Always verify important medical information with a qualified healthcare professional. RinVita is not a medical device and does not provide medical advice.

1. About these Terms

These Terms of Service ("Terms") govern your use of the RinVita web application and related services (the "Service") provided by RinVita Ltd, a company registered in England and Wales (company number 17163153), with registered office at Unit A435, 4-6 Greatorex Street, London E1 5NF, United Kingdom ("RinVita", "we", "us"). By creating an account or otherwise using the Service, you agree to be bound by these Terms.

2. The Service

RinVita is a personal medical-records workspace. Features may change, be added, or be removed as the product evolves; we will give reasonable notice of material changes. The Service is provided on an "as is" basis and you should not rely on it as your sole record of medical information — always keep the original documents.

3. Your account

You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. You must be at least 18 years old to create an account. Information you provide during signup must be accurate and kept up to date. You must notify us immediately at info@rinvita.co.uk if you suspect unauthorised access.

4. Acceptable use

You agree not to:

  • Upload content you do not have the right to upload, or content concerning another person without their consent (except where you are their legal representative);
  • Use the Service to provide medical advice to others, to diagnose or treat any condition, or in any way that requires regulatory authorisation we do not hold;
  • Attempt to access, probe, or disrupt the Service or its underlying infrastructure, including reverse engineering, scraping, or rate-limit evasion;
  • Use the Service for unlawful, fraudulent, harassing, or harmful activity;
  • Upload malware or content that infringes intellectual property, privacy, or other rights.

5. Medical disclaimer

RinVita is a personal records workspace. It is not a medical device and does not provide medical advice, diagnosis, or treatment. AI-generated translations and summaries are an aid to understanding your records, not a substitute for professional clinical judgement. Always consult a qualified healthcare professional for medical decisions. In an emergency, contact local emergency services.

6. Your content

You retain all ownership of records, documents, and other content you upload ("Your Content"). You grant RinVita a limited licence to host, store, process, and display Your Content solely for the purpose of providing the Service to you (including AI extraction, translation, and the share-link features you initiate). We do not use Your Content to train AI models. We do not sell Your Content.

7. Our intellectual property

The Service, including its software, design, branding, and the RinVita name and logo, is owned by RinVita Ltd or its licensors and is protected by intellectual property laws. These Terms do not transfer any of those rights to you.

8. Limitation of liability

To the fullest extent permitted by law, RinVita's total liability to you for any claim arising out of or in connection with these Terms or the Service is limited to the greater of (a) the fees you have paid us in the twelve months preceding the claim, or (b) £50. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profit, revenue, or goodwill. Nothing in these Terms limits liability that cannot be limited by law (including liability for death or personal injury caused by negligence, or for fraud).

9. Termination

You may delete your account at any time from Settings; this irreversibly removes your records from the Service. We may suspend or terminate your account if you breach these Terms, if required by law, or if we discontinue the Service, in which case we will give reasonable notice where possible.

10. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified by email or in-app where required. Continued use of the Service after changes take effect constitutes acceptance.

11. Governing law

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Service, except that consumers may bring proceedings in the courts of their country of residence where this right cannot be excluded.

12. Contact us

Questions about these Terms? Email info@rinvita.co.uk.

RinVita Ltd · Unit A435, 4-6 Greatorex Street, London E1 5NF, United Kingdom
Company registration number: 17163153 · ICO registration number: ZC123014
Last updated: 8 May 2026 (interim version, pending solicitor finalisation)